Up Close: Field Services

m-View® solutions’ cloud-based video streaming capability have enabled enterprises with large, mobile workforces to share live video with suppliers, colleagues and off-site specialists without the need to carry extraneous hardware, or load images onto a USB that is then sent manually back to HQ. This can help remote technicians and field service companies to overcome geographical boundaries, reduce travel time and costs and even backend workload.

Access to cloud-based portals has allowed for better quality feedback from the field, a more collaborative experience via virtual site inspections and surveillance, and provided evidence that work has been completed in compliance with Service Level Agreements.